|Not many things work that
And then there is
Hertz Car Rental - which does!
Created in 1918 by Walter L. Jacobs of
Chicago as a car rental company with a
dozen Model Ts, it was sold
in 1923 to
John D. Hertz, president of
Yellow Cab and
Yellow Truck and Coach Manufacturing Company, and given
a new name: "Hertz Drive-Ur-Self System."
In all likelihood, the early owners never
envisioned the scope and power their company would come to
enjoy. Today, with almost 2,000 locations in the United
States alone, Hertz is
the largest general use car rental company in
And for us, driving an Audi convertible in
South Florida in February ’08– it was the best - -
A-Number-One. From the moment we picked up the sleek, silver
vehicle at the Fontainebleau Hotel location in Miami Beach,
where we experienced swift, expert, and courteous treatment,
we could feel the special Hertz touch at work.
Happily the weather cooperated, and the
top stayed down most of the time attracting admiring glances
on every road and byway. Valet parkers at hotels and
restaurants out-did themselves to get behind the wheel. As
for us, through all the driving in frenetic South Beach, on
the long ride through the Everglades to Marco Island and
then back, on Collins Avenue in bumper-to- bumper traffic
the week the Boat Show was in town, we felt comfortable in
an automobile that had been delivered in immaculate
condition and serviced to perform.
Early on, there was a little glitch. After
a long drive, the dashboard suddenly lit up displaying
“2:00.” We searched the manual to discover what it meant to
no avail. It was the Saturday night of President's Weekend.
Still we managed to reach someone at Hertz who assured us
there was no danger. All we needed to do was bring the Audi
to a Hertz location the following day. All Hertz offices are
open seven days a week.
Sunday morning, the cheerful and competent
Hertz rep on duty in Miami Beach quickly solved the problem.
The “2:00” was an indication that we had driven for more
than two hours straight; it was time for a break. A quick
adjustment deleted the disturbing dashboard display. And all
Despite being a bit intrusive, the Audi
was a great rental. But there was nothing intrusive on the
part of Hertz. We even got the benefit of a special Hertz
offer of returning the vehicle on an “empty tank" -- a
terrific option in these days of excessive fuel prices.
“Just leave the keys in the car,” the amiable rep told us.
“We’ll take care of the rest.”
And they did.